Shipping and Returns

Gifting Brands auction packages are donated by our brand partners at no charge to approved 501(c)(3) charities. The only cost to a charity is a shipping and handling fee.

Shipping fee

$20 for the $1,000 package. $50 for the $2,500 package. The fee is paid at checkout once your request is approved.

When packages ship

Your package ships within the two weeks before the due date on your request, so it arrives in time for your event.

Damaged or missing items

If your package arrives damaged or incomplete, email admin@giftingbrands.org with a photo within 14 days of delivery and we will make it right.

Returns and unsold items

Because packages are donated, they are not returned or exchanged. Items that do not sell may be kept for your next fundraising event, for fundraising use only.

Cancelled or postponed events

If you cancel before your package ships, we refund the shipping fee. If your event is cancelled or postponed after the package ships, please contact us at admin@giftingbrands.org.

Questions

Email admin@giftingbrands.org and we will be glad to help. To request a package, visit our Charity Auction Request page.